The aim of this conference is to take you from discussing “what’s possible” in digital marketing to “how to implement” it in digital campaigning. The focus is on how to leverage and combine your CRM, social media & sales strategies all at once.
Zoho Desk is the industry's first context-aware help desk software. With powerful reporting features, intuitive UI, effective automations and integrations, you can transform your customer service and turn it into your competitive advantage. Try the award-winning software for free.
Experience the power of Leaders Learning From Leaders and get answers to your burning CX challenges and questions, from the brightest senior level executives in the industry. Speakers from Microsoft, LinkedIn, Upwork, Chick-fil-A and more! As well as an exclusive tour of the Porsche Experience Center Los Angeles.
The DXSummit returns for its fourth annual conference on digital customer experience at the Radisson Blu Aqua in Chicago Nov. 12-14. It will feature brands such as Hilton, Thomson Reuters, Comcast and Cisco. The focus this year will be on creating digital customer journeys and voice of the customer-driven innovation.
Integrating CSAT data with Salesforce takes the guesswork out of customer experience management. You can measure service quality across channels, understand the impact of each customer touchpoint, and develop processes to close the loop faster and more effectively. Read this guide to learn how.