Before wildly pursing AI, AR, Chatbots, 3D printing or any new emerging technology you should have a clear reason of why you want to adopt this technology. So often, technology is adopted for bad reasons.
At CXSF 2018, Forrester will bring together innovators and technologists to help you weave your technology and strategy into a seamless whole – and help you create immersive, seamless customer experience, online and offline, everywhere, all the time.
Join industry leaders, forward thinkers and social innovators for an overview of the digital industry. With a session by Clare Jones of What3Words, this is the conference for those concerned, or motivated, by the developments of a digital world.
Collect and act on NPS-powered customer feedback in real time to deliver amazing customer experiences at every brand touchpoint. By closing the customer feedback loop with NPS, you will grow revenue, retain more customers, and evolve your business in the process. Try it free.
This conference is the best opportunity for those wanting to hear about the future of media and technology in the B2B and B2C sectors directly from the innovators who are driving its development.