Harness The Latest Tools, Technologies & Digital Innovations, Leverage Insight & The Voice Of The Customer From Your Data, Empower Your Employees To Drive A Customer-Centric Culture, Deliver Excellent Frontline Customer Service & Demonstrably Impact The Bottom Line
Join experienced technical professionals at this two-day event focused on helping people get the most out of CRM. It’s split between two dates – first for partners and then for customers – and is dedicated to delivering future trends of CRM.
Big news coming from CX University: now offering affordable subscription plans for Customer and Patient Experience Online Courses. Pay per month, quarter, or year for convenient and comprehensive online professional development.
Integrating CSAT data with Salesforce takes the guesswork out of customer experience management. You can measure service quality across channels, understand the impact of each customer touchpoint, and develop processes to close the loop faster and more effectively. Read this guide to learn how.