Still the world’s only conference to bring together the worlds of retail and neuroscience, Shopper Brain Conference will offer keynotes and case studies from customer experience experts from all over the globe. This conference goes beyond computer systems to the human experiences that drive ROI.
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Jim Rose, former Executive Director of Customer Experience Operations in a health sciences company, will be interviewed by Lynn Hunsaker on the Customer-Centered Management talk show to share a case study on how to merge employee experience, talent development, operations to yield excellent customer experiences.
The First Global Conference in UK in May 2018 was a huge success. Most people said it was among the best conferences they attended. The second Global conference will be held at Fordham, Lincoln Campus, New York, May 14 and 15, 2019. Contact email@example.com
Customers expect an effortless, connected experience. Business leaders want to see a return from CX investments. The solution: Start with customer service! Learn how successfully optimizing and connecting service processes to provide a superior customer experience can be the foundation for continued CX momentum and executive support.