Big news coming from CX University: now offering affordable subscription plans for Customer and Patient Experience Online Courses. Pay per month, quarter, or year for convenient and comprehensive online professional development.
Join experienced technical professionals at this two-day event focused on helping people get the most out of CRM. It’s split between two dates – first for partners and then for customers – and is dedicated to delivering future trends of CRM.
Part practice handbook, part novel, part therapy, Customer what? is a practical guide to creating, and sustaining, the focus on customer experience to create value in the long term. The book is divided into four sections – each contains an overview of what needs doing; a set of practical activities
The 20,000-plus inbounding marketing conference invades Boston once again at the Boston Convention & Exhibition Center Sept 4-7. Attendees will get their fair share of conference organizer HubSpot’s latest technology advancements and developments from their partners, but it’s also a conference to pick up on inbound marketing strategies and new
Customers expect an effortless, connected experience. Business leaders want to see a return from CX investments. The solution: Start with customer service! Learn how successfully optimizing and connecting service processes to provide a superior customer experience can be the foundation for continued CX momentum and executive support.