Integrating CSAT data with Salesforce takes the guesswork out of customer experience management. You can measure service quality across channels, understand the impact of each customer touchpoint, and develop processes to close the loop faster and more effectively. Read this guide to learn how.
The aim of this conference is to take you from discussing “what’s possible” in digital marketing to “how to implement” it in digital campaigning. The focus is on how to leverage and combine your CRM, social media & sales strategies all at once.
A game-changer for your personal growth and for your impact on corporate growth: solutions to Marketing & CX pro's everyday challenges, interactive discovery in do-it-yourself mode or engaging with others, customized learning path customized, easy to pop into throughout your day, rapidly absorb immersive and actionable experiences to apply same-day.
Join industry leaders, forward thinkers and social innovators for an overview of the digital industry. With a session by Clare Jones of What3Words, this is the conference for those concerned, or motivated, by the developments of a digital world.
This is a star-studded event as usual and even includes a talk by Colin Firth. The Adobe Summit EMA will showcase new strategies to transform your business, and deliver customer experiences that are personal, engaging and build lasting loyalty to improve